Information We Collect

We may collect the following types of personal information when you visit or make a purchase from our store.

• Name
• Email address
• Phone number
• Billing and shipping address

• Products purchased
• Transaction details
• Payment method (processed securely via third-party providers)

• IP address
• Browser type and device information
• Website usage data via cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate with you about your order
• Provide customer support
• Improve our website and services
• Send marketing emails if you have opted in

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content and ads.

You can manage or disable cookies through your browser settings at any time.

Sharing Your Information

We may share your information with trusted third parties including:

• Payment processors (e.g. Shopify Payments)
• Shipping carriers
• Analytics providers (e.g. Google Analytics)

We only share information that is necessary to provide our services.

International Data Transfers

Some of our service providers may be located outside Australia. By using our website, you consent to your data being transferred and processed internationally where necessary to provide our services.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access or disclosure. Please note that no online system is completely secure.

Marketing Communications

You will only receive marketing emails from us if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly.

Access & Correction

You have the right to request access to your personal information and to request correction of anything that is inaccurate or outdated. To do so, please contact us using the details at the bottom of this page.

Children's Privacy

Our website is not intended for children under 13 and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.