$5 from every blanket sold supports animal welfare. Free shipping Australia wide.
Faqs
FAQs
Help Centre
Frequently Asked Questions
Everything you need to know about PuddlePaws blankets, orders, and our give-back program.
About Our Blankets
Our blankets are designed to combine luxury comfort with real-life functionality. They feature a waterproof outer layer and an ultra-soft inner lining, making them perfect for messy paws, spills, and everyday life.
Yes. Our blankets are designed to protect against spills, moisture, and mess, helping keep your furniture and spaces clean. They are tested to the equivalent of 100 commercial washes so the waterproof quality holds up over time.
Absolutely. Puddle Paws blankets are made for pets, kids, and everyday family life. Safe, soft, and durable for all.
We use high-quality, soft-touch fabrics combined with a waterproof backing to ensure both comfort and performance.
Shipping
Orders are processed within 1 to 3 business days.
Yes, we ship across all of Australia. Free shipping is included on every order.
Yes. Once your order is shipped you will receive a tracking number via email so you can follow your blanket every step of the way.
Returns & Exchanges
We do not offer refunds for change of mind. Please choose carefully and reach out if you have any questions before purchasing.
We do not currently offer direct exchanges unless goods arrive faulty or damaged.
Please contact us within 7 days of receiving your order with photos of the damage and we will organise a replacement or refund promptly. You can reach us at admin@puddlepawscollective.com
Give-Back Program
Buy a Blanket. Warm a Paw.
Every blanket you purchase puts $5 directly toward animal welfare organisations. And for every set number of blankets sold, we donate blankets to support shelters and rescue organisations. We share regular updates on our website and social media showing blankets donated, milestones reached, and impact created. You can trust that your purchase is doing something real.
Care Instructions
Your blanket is designed to be easy to care for.
Machine wash on a gentle cycle
Use cold water
Air dry recommended
Avoid high heat to maintain waterproof quality
Our blankets are tested to the equivalent of 100 commercial washes so they are built to last.
Orders & Payments
We accept all major payment methods including:
Credit and debit cards
Shopify Payments
Additional secure options available at checkout
Yes. All payments are processed through secure, encrypted systems. Your information is always protected.
